Help Desk

The Functionary’s nearshore help desk agents function as an extension of your existing team to provide comprehensive solutions to your customers through positive interactions.

We train our agents to have a deep understanding of your products so they can deliver the quality support your customers expect.

With our help desk solution, you get:

24×7 multi-channel Support

Multilingual Agents

PCI & HIPAA Compliant

SLA’s to fit your business

Why choose The Functionary for your help desk needs?

We partner with leading brands to provide cost-effective solutions while delivering the ultimate customer experience, consistently achieving an 85% first call resolution rate.

Ready To Learn More?

Feel free to reach out to our team today for more information about the services we offer. We will be more than happy to answer any question you may have. We serve clients worldwide.