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Transform your
Customer Experience
with automated
Conversational AI

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Are you looking to revolutionize how your business manages customer service?

With our cutting-edge Conversational AI, you are now empowered to redefine efficiency and exceed your customers’ expectations.

Experience the future of customer interactions today.

Unmatched Efficiency – Say Goodbye to Level 1 Support Costs

Our sophisticated AI technology ensures that all level 1 support is seamlessly automated, allowing you to allocate your human resources where they truly make a difference.

With our Conversational AI, routine inquiries on purchases, delivery details, app installations, and much more are handled with unparalleled precision – no human intervention is required.

 

 

Why choose us

Automated Query Resolution

 Immediate assistance for common issues with purchases and delivery information.

Effortless App Usability

Simplified steps for app sign-ups, camera usage, and wallet setups tailored for both Apple and Android users.

Around-the-Clock Service

Your business hours extend without extra costs — your customers receive support whenever they need it.

Cutting-Edge AI Performance

Redefine customer service with an AI that understands and responds with the nuance of a human assistant.

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Difference chatbot vs conversational ai

 

Blog Insights

Chatbots vs. conversational AI: What’s the difference?

Learn how AI powers smooth, human-like conversations, remembers your chats for a seamless experience and gets smarter with every interaction.

Learn More

The Results Speak for Themselves

Client success is not just our promise; it’s our reality. Our conversational AI solutions not only meet but exceed expectations. Partnering with us means you’re choosing a path of continuous innovation and undeniable results.

Thoughtful Automation

“The Functionary has proven to be an outstanding partner, continuously adapting to the ever-growing needs of our developer marketplace. Their dedicated team created a tailored training program specifically for our needs, enabling us to foster exceptional talent as we continue to expand our AI capabilities to digitally transform our customers’ businesses.”

Piper Tucker
Developer Relations Manager

Entouch

“The Functionary has been the perfect match of customer service, technical strength, and flexibility the ENTOUCH team needs to keep up with our rapid growth.”

John Bailey
SVP, Operations

GenelQ

“With COVID-19 we were in a position to help the public but did not have a way to scale the business. The Functionary helped us build software in less than 30 days that let us serve millions of people in need. They were fast, agile, and a true partner in every sense of the word, ensuring our business was scaling up and down throughout the various surges. When we later needed people to help with customer support, they were able to support us with that part of our business as well. The Functionary is truly the best partner you can have for serving your customers.”

Andre Johnson
Chief Administrative Officer

New Leaf

“The Functionary is a game-changer for contact centers and technology-driven operations. Its advanced call routing and tracking capabilities ensure that every customer interaction is handled promptly and effectively. Additionally, the platform’s integration with technology systems empowers teams to swiftly troubleshoot and address technical issues, ultimately delivering exceptional customer experiences.”

RD Patel
Chief Financial Officer

Essential Lending

“We have been very pleased with our relationship with The Functionary and their ability to find highly qualified software developers for our teams, as well as supporting their professional development within our organization.”

Tommy Glenn
CEO

Your future in customer service excellence is just a click away.

Begin your journey towards impeccable automated customer service. Contact us today to learn more about integrating our Conversational AI into your customer experience strategy. Our team of experts is ready to guide you through every step of the process, ensuring a smooth transition and immediate improvements.

Get Started Now!

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