Nearshore Outsourcing Solutions for your growing business
We seamlessly integrate teams, tech and strategy in all of our solutions for exceptional results.
Transform Your Business with
Nearshore Expertise
Welcome to The Functionary, where we specialize in providing tailored, nearshore outsourcing solutions designed to elevate your business. Whether you’re a startup or an SME, our services are here to optimize your operations, enhance customer experience, and drive growth.
Our solutions
Idealize, we make it happen!
Customer Experience
Deliver exceptional customer care with our multilingual support agents. Our team is dedicated to providing fast, efficient, and accurate service to meet all your customer care requirements.
Software Development
Access top-tier English-speaking developers skilled in all major programming languages. We meticulously match candidates based on their technical expertise and soft skills, ensuring the perfect fit for your company.
Business Operations
Scale your business while controlling costs with our customized outsourcing solutions. From back-office tasks to knowledge processes, we provide the flexibility you need to optimize your operations.
We have amazing numbers!
MORE THAN
1200
EMPLOYEES
63%
GROWTH YOY
BASED IN
19
COUNTRIES
97%
SLA DELIVERY
HANDLED OVER
5 MILLION
SUPPORT REQUESTS
Testimonials
Success Stories from Our Clients
Why Choose us?
The Functionary has had phenomenal growth over the last few years and currently employs over 1,200 people in 19+ countries. Our clients range from SaaS companies and CX focused brands, to some of the largest technology companies in the world.
Speed to Hire and Scalability
Quickly scale your team with vetted,
world-class talent.
Language and Cultural Affinity
Our teams share your language and cultural understanding, ensuring seamless integration.
Training Development Programs
Continuous skill enhancement to keep your team at the forefront of industry standards.
Expertise in Client Industries
Specialized knowledge to provide the most relevant and effective solutions.
Insights
CX During Peak Season: How Outsourcing Can Help Your Business Over the Holidays
The holidays are a thrilling (and often stressful) time for businesses. Between booming sales and
Customer Experience: A deep dive into Key Metrics and KPIs
Creating a seamless and gratifying customer experience lies at the core of every successful business
Nearshore vs Offshore Outsourcing for Customer Support: Which is Best?
In today’s globalized economy, outsourcing has become a strategic move for many companies aiming to