Strategic Outsourcing Solutions
Improve your business performance
through tailored outsourcing solutions
Customer
Experience
Our highly skilled multilingual support agents are committed to providing fast, efficient, and accurate service across diverse industries such as technology, healthcare, and beauty. From call center services to customer care support, we offer a wide range of solutions to elevate your customer experience.
Software
Development
Solutions
Gain access to English-speaking developers skilled in all major programming languages. We ensure the perfect fit for your company through meticulous matching based on technical expertise and soft skills. With a dedicated tech team, tailored strategy and innovative tools, you can complete projects more efficiently, achieve your goals faster, and optimize your profitability.
Business
Operations
& Consulting
Achieve scalable growth and cost control through our tailored outsourcing solutions. Whether it’s accounting, finance, procurement services, sales and marketing strategy, or strategic consulting, we offer the flexibility to optimize your operations. By leveraging our resources and accessing the exact skill set your team requires, we can help you reduce costs by up to 70%.
Why Choose Us?
We deliver customized solutions by finding the right talent, enabling maximum efficiency and ensuring strategic alignment with your business.
Speed to hire / Scalability
Vetted world-class talent
Language & cultural affinity
Customized business solutions
Training & Professional Development programs
Expertise on client industries
At The Functionary, we understand that success goes beyond recruitment
It’s about engaging and retaining the right talent. We are committed to sustainable growth as we prioritize our staff’s well-being and professional development, fostering long-term commitment.
Our Industry Expertise
Financial Services
Our experience covers a range of services, including credit counseling and debt management. We combine world-class talent, both in support and in tech roles, with the highest standards of compliance, to provide optimal solutions according to your needs.
Facility Management
We help you streamline your operations while delivering exceptional customer support. By leveraging our highly trained staff, well-crafted processes, and cutting-edge technological tools, we ensure an efficient experience for your team and customers.
Information Technology
We adapt to the ever-evolving needs of the industry. From highly specialized developers to top-trained customer support staff, we help you build the team you need in order to optimize and drive the growth of your business
Retail & ECommerce
We offer a seamless brand extension for all of your customer experience needs. Whether it's experienced Salesforce developers or highly trained customer service agents, we combine carefully selected talent with customized training programs to help you enhance the efficiency and profitability of your business.
Healthcare
Our extensive experience in the sector, combined with our HIPAA certification, allows us to easily understand and respond to your needs with regards to providing exceptional technical support and customer service, as well as finding top tech talent to help you with your web and mobile app development.
Travel & Hospitality
We help you delight your customers with 24/7 multilingual customer service thanks to highly skilled agents who deliver fast service, accurate answers, and timely solutions to inquiries across all stages of their travel experience, while offering the best digital platforms thanks to your dedicated tech team.
Our Process
Interested in working with us? Get started with these steps:
Discovery process
We discuss your needs and provide information about our services.
Deep dive
We go into more detail on your requirements, including the relevant technical aspects.
Implementation workshop
We define the scope, timelines and terms in order to get started.
Talent selection
We find the ideal candidates to suit your specific needs.
Onboarding process
We provide the new hires with all necessary information and training, if required.