Leadership Team

Jessica_Pleffken

Jessica Pleffken

Senior Marketing Manager

Jessica is a Senior Marketing Manager at The Functionary. She has more than 13 years of experience in B2B marketing, ABM, lead and demand generation, inbound marketing, and SEO strategies. She handles the website and SEO department, developing and implementing marketing plans, monitoring KPIs, and collaborating with the development and global marketing teams.

She has worked in different BPO companies such as Transcom and Teleperformance.

Jessica holds a Master’s degree in Marketing/Marketing Management from B&20 British School, an MBA in Administration and Marketing from Estácio de Sá, and a Bachelor’s degree in Marketing from Universidade Paulista UNIP. She has lived and worked in Sweden for more than 3 years. Speaks English, Spanish, Swedish, and Portuguese, and have multiple certifications from Google and HubSpot.

Sam Darwish

CEO
                          

Melisa Visci

VP of Operations, LATAM

David Hostetler

VP of Operations, Global Services

Mike Grigsby

Sr VP of IT, Global Services

Luisa Balaniuc

VP of Sales and Account Management