Logo The Functionary
Apply for a job
Contact sales team

Customer Support:
 Connecting people
with people

Get in touch

We redefine customer service excellence. Our multilingual support agents work tirelessly to deliver unmatched assistance, from quick responses to accurate solutions to efficient resolution-times for all customer inquiries.

By upholding the highest quality standards, we maintain an incredible 96% customer satisfaction score. This is the gold standard for service excellence that all other companies should strive to match.

Why choose us

Multilingual Support

Our team is fluent in a variety of languages to ensure your customers’ comfort and productivity.

Fast Service

We respond fast and without a quality compromise to meet your customer’s needs.

Accurate Answers

Our agents know everything about the service and can deliver answers without hesitation.

Timely Solutions

We know how important a timely solution is to the client. That is why resolving an issue is our goal.

Contact us

Let us show you what premium customer
service really is.

Join countless satisfied clients who have entrusted us to deliver excellence.

Thoughtful Automation

“The Functionary has proven to be an outstanding partner, continuously adapting to the ever-growing needs of our developer marketplace. Their dedicated team created a tailored training program specifically for our needs, enabling us to foster exceptional talent as we continue to expand our AI capabilities to digitally transform our customers’ businesses.”

Piper Tucker
Developer Relations Manager

Entouch

“The Functionary has been the perfect match of customer service, technical strength, and flexibility the ENTOUCH team needs to keep up with our rapid growth.”

John Bailey
SVP, Operations

GenelQ

“With COVID-19 we were in a position to help the public but did not have a way to scale the business. The Functionary helped us build software in less than 30 days that let us serve millions of people in need. They were fast, agile, and a true partner in every sense of the word, ensuring our business was scaling up and down throughout the various surges. When we later needed people to help with customer support, they were able to support us with that part of our business as well. The Functionary is truly the best partner you can have for serving your customers.”

Andre Johnson
Chief Administrative Officer

New Leaf

“The Functionary is a game-changer for contact centers and technology-driven operations. Its advanced call routing and tracking capabilities ensure that every customer interaction is handled promptly and effectively. Additionally, the platform’s integration with technology systems empowers teams to swiftly troubleshoot and address technical issues, ultimately delivering exceptional customer experiences.”

RD Patel
Chief Financial Officer

Essential Lending

“We have been very pleased with our relationship with The Functionary and their ability to find highly qualified software developers for our teams, as well as supporting their professional development within our organization.”

Tommy Glenn
CEO

Insights

Meeting Customer Support Expectations: 5 Effective Strategies

Keep your customers happy and loyal by learning how to personalize interactions, invest in training and development, and implement multi-channel support.

Read more

Signs That You May Need to Outsource Customer Support

Discover the key indicators that you need a new, more strategic approach to meeting customer needs and keeping your business on track.

Read more

Top Challenges in Virtual and Phone Customer Service

Today’s customers expect first-call resolution and speedy support when they reach out to customer service. See how your company can meet those expectations.

Read more

Ready to scale your business

Get in touch today!

Looking for a job?

Click here

Name(Required)
Consent(Required)