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Nearshore Outsourcing Solutions for your growing business

We seamlessly integrate teams, tech and strategy in all of our solutions for exceptional results.

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Transform Your Business with
Nearshore Expertise

Welcome to The Functionary, where we specialize in providing tailored, nearshore outsourcing solutions designed to elevate your business. Whether you’re a startup or an SME, our services are here to optimize your operations, enhance customer experience, and drive growth.

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Our solutions

Idealize, we make it happen!

Customer Experience

Deliver exceptional customer care with our multilingual support agents. Our team is dedicated to providing fast, efficient, and accurate service to meet all your customer care requirements.

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Software Development

Access top-tier English-speaking developers skilled in all major programming languages. We meticulously match candidates based on their technical expertise and soft skills, ensuring the perfect fit for your company.

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Business Operations

Scale your business while controlling costs with our customized outsourcing solutions. From back-office tasks to knowledge processes, we provide the flexibility you need to optimize your operations.

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We have amazing numbers!

MORE THAN

1200

EMPLOYEES

63%

GROWTH YOY

BASED IN

19

COUNTRIES

97%

SLA DELIVERY

MORE THAN

EMPLOYEES

%

GROWTH YOY

BASED IN

COUNTRIES

%

SLA DELIVERY

HANDLED OVER

5 MILLION

SUPPORT REQUESTS

Let us show you what premium nearshore services really is.

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Testimonials

Success Stories from Our Clients

Thoughtful Automation

“The Functionary has proven to be an outstanding partner, continuously adapting to the ever-growing needs of our developer marketplace. Their dedicated team created a tailored training program specifically for our needs, enabling us to foster exceptional talent as we continue to expand our AI capabilities to digitally transform our customers’ businesses.”

Piper Tucker
Developer Relations Manager

Entouch

“The Functionary has been the perfect match of customer service, technical strength, and flexibility the ENTOUCH team needs to keep up with our rapid growth.”

John Bailey
SVP, Operations

GenelQ

“With COVID-19 we were in a position to help the public but did not have a way to scale the business. The Functionary helped us build software in less than 30 days that let us serve millions of people in need. They were fast, agile, and a true partner in every sense of the word, ensuring our business was scaling up and down throughout the various surges. When we later needed people to help with customer support, they were able to support us with that part of our business as well. The Functionary is truly the best partner you can have for serving your customers.”

Andre Johnson
Chief Administrative Officer

New Leaf

“The Functionary is a game-changer for contact centers and technology-driven operations. Its advanced call routing and tracking capabilities ensure that every customer interaction is handled promptly and effectively. Additionally, the platform’s integration with technology systems empowers teams to swiftly troubleshoot and address technical issues, ultimately delivering exceptional customer experiences.”

RD Patel
Chief Financial Officer

Essential Lending

“We have been very pleased with our relationship with The Functionary and their ability to find highly qualified software developers for our teams, as well as supporting their professional development within our organization.”

Tommy Glenn
CEO

Why Choose us?

 

The Functionary has had phenomenal growth over the last few years and currently employs over 1,200 people in 19+ countries. Our clients range from SaaS companies and CX focused brands, to some of the largest technology companies in the world.

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Speed to Hire and Scalability

Quickly scale your team with vetted,
world-class talent.

Language and Cultural Affinity

Our teams share your language and cultural understanding, ensuring seamless integration.

Training Development Programs

Continuous skill enhancement to keep your team at the forefront of industry standards.

Expertise in Client Industries

Specialized knowledge to provide the most relevant and effective solutions.

Insights

Ready to scale your business?

Get in touch today!