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Revolutionizing Healthcare Operations with Tailored Business Process Solutions

We help healthcare organizations streamline operations, enhance patient experiences, and reduce costs.

Explore our Health Solutions

The Functionary provides specialized Business Process Solutions for the Health Sector.

We partner with healthcare providers, insurance companies, and health-tech organizations to help them:

Enhance operational efficiency
Reduce costs
Improve patient outcomes

Our focus: Seamless support, innovation, and efficiency for modern healthcare, all without compromising on quality or compliance

RCM Support

The Functionary’s Service Delivery for SimplePractice

Our Service Delivery team at The Functionary plays a critical role in ensuring mental health practices receive timely and accurate payments. We manage the entire Revenue Cycle Management (RCM) process for SimplePractice, handling billing operations so providers can focus on patient care.

Read more

Tailored Core Services for healthcare organizations.
Choose the solution that fit your needs:

IT Help Desk

24/7 expert support for Level 1 & 2 technical issues, system monitoring, and troubleshooting. Keep your operations running smoothly with minimal downtime.

  • Reduce system failures
  • Enhance user satisfaction
  • Scale with ease

Customer Experience

Elevate patient & provider interactions with empathetic, multilingual support agents trained to manage sensitive health-related inquiries.

  • Appointment scheduling & follow-ups
  • Insurance verification
  • Faster, patient-friendly service

Software Development

Connect with Top-tier, English-speaking developers specialized in healthcare programming and technology.

  • Custom health-tech apps
  • EHR system integrations
  • Match with candidates based on technical expertise and soft skills

Business Operations & Consulting

Our consultants work closely with your team to identify gaps, streamline processes, and implement best practices, enabling your organization to achieve strategic goals while maintaining compliance with industry regulations.

Revenue Cycle Management (RCM)

Our RCM solutions are designed to optimize the financial health of healthcare organizations

  • Reduce claim rejections
  • Improve collections & AR management
  • Achieve revenue optimization

Revenue Cycle Management (RCM)

Our RCM solutions are designed to optimize the financial health of healthcare organizations

  • Reduce claim rejections
  • Improve collections & AR management
  • Achieve revenue optimization

IT Help Desk

24/7 expert support for Level 1 & 2 technical issues, system monitoring, and troubleshooting. Keep your operations running smoothly with minimal downtime.

  • Reduce system failures
  • Enhance user satisfaction
  • Scale with ease

Customer Experience

Elevate patient & provider interactions with empathetic, multilingual support agents trained to manage sensitive health-related inquiries.

  • Appointment scheduling & follow-ups
  • Insurance verification
  • Faster, patient-friendly service

Business Operations & Consulting

Our consultants work closely with your team to identify gaps, streamline processes, and implement best practices, enabling your organization to achieve strategic goals while maintaining compliance with industry regulations.

Software Development

Connect with Top-tier, English-speaking developers specialized in healthcare programming and technology.

  • Custom health-tech apps
  • EHR system integrations
  • Match with candidates based on technical expertise and soft skills

Why The Functionary?

Our numbers speak louder than words:

Experts Across 26 Countries

%

First Touch Resolution Rate

%

Collection Rate Through Quality Audits

%

SLA Delivery Rate

We help Healthcare Operations thrive.

Trusted By:

Join Us at

HIMSS25 Health Conference in Las Vegas

on March 3rd-6th 2025

Discover how we’re transforming healthcare operations.

Schedule a meeting with our team at HIMSS25 to explore customized solutions for your organization.

Book Your Spot Now

Ready to transform your healthcare operations? Let’s talk!