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The Functionary Named to CRN’s MSP 500 List For 2026
Originally published via EIN PRESSWIRE. Recognition reflects shifting economics and AI-driven transformation inside the MSP market The Functionary announced today that it has been named by CRN®, a brand of The ChannelCompany, to the Managed Service...
Operational Pressure on Customer Operations Drives Global Expansion at The Functionary
Originally published via PR Newswire. As companies struggle to staff in-office customer operations while adopting AI, demand is accelerating for governed nearshore delivery centers globally. Customer operations teams are facing mounting pressure....
NPS Performance Across Embedded Delivery Models (Infographic)
A snapshot of satisfaction data from customer experience and operations teams. A visual breakdown of NPS results across embedded delivery programs, showing how teams supported by AI perform across key customer experience and operational metrics.
NPS Data Shows Embedded, AI-Supported Delivery Matches In-House Performance Across Customer Experience and Operations
Originally published via PR Newswire. Survey results highlight operating model and AI-enabled discipline, not staffing location, as key drivers of service quality. As organizations scale customer experience, technical delivery, and business...
The Functionary Ranks Among America’s Fastest-Growing Companies on Inc. 5000 for the Third Year in a Row!
Originally published via PR Newswire. America's 5000 Fastest-Growing Private Companies Revealed: The Functionary Ranks No. 2183 on the 2025 Inc. 5000. With three-year sales growth of 197%. Inc. ranked The Functionary No. 2183 on its annual ranking...
The Functionary’s 98% Client Retention Earns Prestigious Bronze Stevie Award
Originally published via PR Newswire. Dallas-based The Functionary wins a Bronze Stevie Award for Fastest Growing Company, boasting 98% client retention and expanding globally with over 300 new hires in 2025, showcasing its innovative approach to...
The Functionary Earns Recognition on CRN’s 2024 MSP 500 List
Originally published via PR Newswire. Redefining global business solutions through technology-enabled managed solutions. FRISCO, Texas, Feb. 18, 2025 /PRNewswire/ -- We are proud to announce our inclusion in CRN's 2024 Managed Service Provider 500...
The Functionary ranked for 2024 SMU Cox Dallas 100™ Entrepreneur Awards
Dallas, TX – The Functionary, a leading global business services provider, is proud to announce its inclusion in the prestigious 2024 SMU Cox Dallas 100™ Entrepreneur Awards, where it ranked #58. Presented by the Caruth Institute for...
The Functionary Named to 2024 Inc. 5000 List of Fastest-Growing Private Companies in America
Dallas, Texas – August 13, 2024 – Inc. revealed today that The Functionary ranks No. 1669 on the 2024 Inc. 5000, its annual list of the fastest-growing private companies in America. This significant achievement highlights The Functionary’s...