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Customer Experience: A deep dive into Key Metrics and KPIs

Customer Experience: A deep dive into Key Metrics and KPIs

by Marketing The Functionary | Sep 16, 2024 | Customer Support

Creating a seamless and gratifying customer experience lies at the core of every successful business strategy. In an era where consumers are not just buyers but brand advocates, understanding and measuring the various touchpoints of interaction with your product or...
Nearshore vs Offshore Outsourcing for Customer Support: Which is Best?

Nearshore vs Offshore Outsourcing for Customer Support: Which is Best?

by Marketing The Functionary | Aug 1, 2024 | Customer Support

In today’s globalized economy, outsourcing has become a strategic move for many companies aiming to improve efficiency and focus on core activities. Two popular options for outsourcing customer support are nearshore and offshore. Choosing the right strategy can...
What is Nearshore “Distributed Teams” in Software Development?

What is Nearshore “Distributed Teams” in Software Development?

by Marketing The Functionary | Jun 25, 2024 | Nearshore Staff Augmentation

In today’s global market, companies are always looking for ways to increase efficiency, reduce costs, and access top talent. One approach that has gained significant traction is nearshore software development. But what exactly are “nearshore distributed...
Nearshoring: what is it and what are the benefits?

Nearshoring: what is it and what are the benefits?

by Marketing The Functionary | Jun 6, 2024 | The Functionary Blog

Global business dynamics are constantly evolving, and with it, the strategies for growth and efficiency. In the quest for competitive edges, small and mid-sized businesses along with determined entrepreneurs are steadily turning to nearshoring. But what precisely does...
5 Key Benefits of Staff Augmentation in IT

5 Key Benefits of Staff Augmentation in IT

by Marketing The Functionary | May 21, 2024 | Nearshore Staff Augmentation

Discover the 5 key benefits of staff augmentation in IT, from flexibility and specialized skills to cost-effectiveness and faster project timelines. In the ever-changing world of tech, staying ahead is a must. Companies need to adapt to new technologies and market...
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  1. Why Startups And Established Organizations Need Support From An Outsourced Managed IT Service Provider - MainStreet IT Solutions | IT Consulting on Pros of Outsourcing IT Support for Startup Owners and Small Businesses
  2. Nearshore vs Offshore Outsourcing for Customer Support: Which is Best? - The Functionary on Benefits of Nearshore Outsourcing for eCommerce
  3. Nearshore vs Offshore Outsourcing for Customer Support: Which is Best? - The Functionary on The Difference Between Nearshore and Offshore Outsourcing
  4. 5 Reasons Your Business Needs Nearshore Staff Augmentation - The Functionary on The Difference Between Nearshore and Offshore Outsourcing
  5. Nearshoring: what is it and what are the benefits? - The Functionary on Pros of Outsourcing IT Support for Startup Owners and Small Businesses

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