Outsourcing today doesn’t look like it did even a few years ago. Not because cost stopped mattering, but because the work did. AI, automation, and digital self-service have reduced a large share of routine, repeatable tasks. What remains is more complex, more...
Traditional outsourcing comes with some concerns, but nearshore staff augmentation gives you the benefits of outsourcing without the headaches. So, you’d like to add to your workforce and are considering outsourcing, but you’ve heard horror stories about it. You’ve...